FAQ's

1. General Product Questions

What are your mushroom powders made of? Are they pure fruiting body or do they contain other ingredients?+
Our single-mushroom powders are extractions from 100% fruiting body of the mushrooms. Hot water extraction is the only way to isolate all the nutrients, and our powders contain no other ingredients beyond the extracted fruiting body. (Note: the 15 Mushroom Power Blend is the exception — see its product section below.)
What is the recommended daily dosage for your mushroom powders?+
For a daily dosage, take 1 scoop mixed into your tea, coffee, or favorite smoothie, or sprinkle it over a recipe. For a therapeutic dosage you can take 2 scoops, or as recommended by your healthcare advisor.
What is the extract ratio of your mushroom powders?+
The ratio is 10:1 for all the mushrooms, except for Lion's Mane which is 8:1.
What drying process do you use?+
During extraction we use a vacuum drying process.
What temperature is used during extraction?+
The temperature is kept between 50–60 °C.
Are your powders raw or cooked? Do they need to be decocted before use?+
Our products are ready for consumption — you can stir them into honey, tea, coffee, smoothies, or recipes. They do not need to be decocted.
Can your powders be used for skin care?+
Tremella is known for being good for skin care and we have customers who use it that way. However, we do not guarantee that it will work as expected.
Are your products safe for pets?+
We test our mushrooms for human consumption. Unfortunately, we do not have data regarding product safety in pets such as dogs or cats.
What surface are your mushrooms grown on?+
  • Chaga — wood
  • Reishi — herbs (a mix that can include five-sectioned silver grass, sedge, reed, bamboo, lemongrass, vetiver, elephant grass, giant mushroom grass, pseudo-sorghum, Sudan grass, hybrid foxtail grass, Peter grass, alfalfa, string leaf grass, asafoetida, sweet sorghum, etc.)
  • Cordyceps — grain (rice and corn)
  • Lion's Mane — wood
  • Turkey Tail — wood
  • Tremella — wood
Can you recommend products for fatigue, inflammation, and immune support?+
  • Mental fatigue: We suggest Lion's Mane. It can help improve memory, boost brain cell growth, and increase the release of nerve growth factor.
  • Physical fatigue: We suggest Cordyceps. It can help the body increase production of ATP, which is essential for delivering energy to the muscles.
  • Inflammation: We suggest Turkey Tail, which contains a wide variety of phenol and flavonoid antioxidants that support immune health.
  • Overall immune support: We suggest Agarikon. It contains a variety of polysaccharides, including beta-glucans, which stimulate the immune system.

2. Quality, Testing & Beta-D-Glucans

What are the Beta-D-Glucan percentages in each of your products?+
  • Organic Red Reishi Extract — 30%
  • Organic Cordyceps militaris Extract — 30%
  • Organic Lion's Mane Extract — 20%
  • Organic Turkey Tail Extract — 50%
  • Organic Tremella Extract — 10%
  • Organic Chaga Extract — 10%
  • Organic 4 Blend — 30%
  • Organic 6 Blend (Super Six) — 30%
  • Conventional 15 Blend — 30%
  • Conventional Agarikon Extract — 30%
  • Organic Maitake Extract — 30%
Why doesn't your label show the exact percentage of Beta-D-Glucans?+
For this product we guarantee that the Beta-D-Glucans are greater than 50%. Each batch produced may have a slightly different potency, but it will never be less than 50%.
How often are your products tested?+
Testing is carried out for every single batch we produce. We are happy to share the current Certificate of Analysis on request.

3. Ordering, Packaging & Customer Service

I signed up for your newsletter as a first-time customer but haven't received the 10% off code. How long does it take?+
You should receive the confirmation email the same day you join our newsletter — please check your spam folder if you don't see it. In the meantime, you can apply the discount by entering the code FIRSTORDER at checkout.
My bag didn't include a scoop — what should I do?+
All of our products should ship with a scoop. If yours is missing, it may have been missed during the filling and packaging process. Please contact us and we'll make it right.
My bag of Agarikon is emptying much faster than my bag of Tremella, even though I take one scoop of each per day. Why?+
The bulk density differs from mushroom to mushroom, so the same scoop volume will weigh different amounts across products. The total net weight of every pouch is the same (100 g) — it's just that denser powders take up less volume in the bag.
My bag didn't come with a scoop. What does 1 scoop of Agarikon equal in teaspoons?+
Approximately 1/3 of a teaspoon (recommended dosage is 1.6 grams).

4. Power Blend 15 Mushroom Extract Powder (100 g)

Does the Power Blend 15 Mushroom Extract Powder contain only fruiting bodies, or does it also contain mycelium?+
While almost all of our products are 100% organic fruiting body extracts, the Organic 15 Mushroom Blend is a special blend of organic fruiting bodies and mycelium. Producing this product with only organic fruiting bodies would make the sale price prohibitive.

Importantly, our mycelium is grown using a liquid fermentation process — meaning it is grown in liquid with zero filler, giving pure mycelium. Products grown on rice or grains can be up to 70% useless filler.

This product has 15% Beta-D-Glucans, which is the ingredient you should be looking for. Most other brands only show the percentage of polysaccharides, which can include rice and grains that have no value.
Where can I find the extract ratio for the Power Blend 15 Mushroom Extract Powder?+
The exact amount of each mushroom is shown on the back of the package. The blend contains equal parts of all 15 mushrooms, or 106.6 mg per mushroom per serving.
Does the Power Blend 15 Mushroom Extract Powder contain caffeine?+
No — the Power Blend 15 Mushroom supplement does not contain caffeine.
The Power Blend 15 has a lower per-mushroom dosage than some competing blends. Is there an advantage to more variety at a lower individual dosage?+
Our Power Blend 15 Mushrooms offers 106.6 mg of 15 of the most well-known adaptogenic mushrooms. All the mushrooms — except Lion's Mane and Turkey Tail — are fermented mycelium. If you are looking for a higher percentage of Beta-D-Glucans, we also offer our Super Six Blend, which delivers 30% Beta-D-Glucans with all 100% fruiting bodies.
How many calories and carbs are in one scoop of the Power Blend 15, and will it break a fast?+
We state all the ingredients and the percentage of Beta-D-Glucans on our supplement facts label, but we do not measure for carbs or calories. Thank you for trusting our products.

5. Lion's Mane Mushroom Extract Powder

Is your Lion's Mane Mushroom Extract Powder tested for heavy metals?+
Yes. Our Lion's Mane products are tested for heavy metals and toxins — those certainly aren't things we want to be ingesting for good health!
Can you provide the heavy metal test reports / Certificate of Analysis?+
Yes — we are happy to share the Certificate of Analysis for any of our products. Just contact us through our website and we'll send it over.
What is the "liquid fermentation of mycelium" process?+
Liquid fermentation refers to the production of mycelium in a tank of sterilized liquid nutrient media. The advantage is that it is highly standardized, and the final product is pure mycelium — without the residual grains or substrates you get from solid-state fermentation.
How should the Lion's Mane Mushroom Extract Powder be stored? Does it need to be refrigerated?+
No refrigeration is needed. Simply keep it out of direct sunlight and store it in a cool place.

6. Turkey Tail Mushroom Extract Powder & Capsules

How many mg of Turkey Tail are in each capsule?+
Our Organic Turkey Tail Mushroom Capsules contain 300 mg each. We recommend a serving size of three capsules per day, which equals 900 mg of Turkey Tail.
How much organic piperine is added to the Turkey Tail Mushroom Extract Powder?+
Organic piperine is less than 1% of the product — a little goes a long way!
Why is your Turkey Tail powder gray? Other brands I have tried are brown.+
The color of Turkey Tail depends on the type of polysaccharide. Our product contains >50% Beta-D-Glucans, which is what gives it the gray color.
Why aren't my Turkey Tail capsules completely full?+
Each capsule contains 300 mg of Turkey Tail. The capsule size is standard but the density of each mushroom powder varies. In this case, 300 mg of Turkey Tail powder fills about 3/4 of the capsule.

7. Tremella Mushroom Extract Powder

Is the Tremella Mushroom Extract Powder keto-friendly?+
Mushrooms are low in carbs, so if you define "keto friendly" as including low-carb foods — as many people do — then yes, they are keto friendly.
Is the Tremella Mushroom Extract Powder fermented?+
No — none of our Tremella products (and none of our products generally) are fermented.

8. Maitake Mushroom Extract Powder

Can the Maitake Mushroom Extract Powder be used in food recipes?+
Yes, Maitake powder works well in recipes. You can mix it into your tea, coffee, or smoothie, or sprinkle it over a salad or other dish.

9. Cordyceps Mushroom Extract Powder

Is a scoop supposed to be included with the Cordyceps Mushroom Extract Powder?+
Yes — every one of our products should ship with a scoop. If yours is missing, it may have been left out during filling and packaging. Please contact us and we will ship one out.

10. Red Reishi

Is there more than one type of Reishi? Is your Red Reishi the same species others sell as Reishi?+
Our Red Reishi is the species Ganoderma lucidum — the same species that most mushroom extract companies sell. Some people call it Red Reishi because of its intense red color.
Is your Red Reishi grown on duanwood logs, herbs, or something else?+
Our Red Reishi is a unique Juncao Reishi, which is grown on herbs.

11. Agarikon

Is Agarikon gluten-free?+
Yes.
Why isn't your Agarikon powder certified organic like your other powders?+
Our Agarikon powder is made from Agarikon that is harvested in the wild, not farmed. Because it is not grown in a controlled environment, it cannot be certified organic.